I received a cancellation email without cancelling my order.
We’re glad you didn’t cancel your order! The reason you’ve received a cancellation e-mail can vary.
- The delivery address is incorrect. In that case you’ll receive an email to correct it. If no address is provided, the order will be cancelled.
- One of the products you purchased is out of stock.
For immediate assistance, we strongly recommend that you contact us via Chat. One of our agents will reply immediately. Also you can use Chat options in footer (Whatsapp, Messenger, Skype) to contact us.
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