Can my order be cancelled?

Cancellations

Need Supplies will issue Customers with a refund in the event the Purchase Order is cancelled prior to the dispatch of the Product.

Returns

Need Supplies will refund the full purchase price to the Customers should any of its products be faulty or defective and such refund is requested within 14 days of the date of delivery of the products. Products will not be accepted for return without Need Supplies written consent. Customers will be responsible for costs associated with returning the Products to Need Supplies. Refund will be made within 30 days of date that refund was requested by the same method that the payment was made.

We only ship Australia wide and New Zealand. Free delivery terms applies to only Australia. All overseas delivery will incur freight charges

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