Welcome to our Support Center
Why don’t I receive my entire order in one delivery?
Your order may be delivered in multiple batches when:
- Your parcels are leaving our warehouse at different times.
- Your parcels are handled by several carriers.
- The carrier processes your parcels at different times.
You will get different tracking link if order is sent in multiple shipments.
For immediate assistance, we strongly recommend that you contact us via Chat. One of our agents will reply immediately. Also you can use Chat options in footer (Whatsapp, Messenger, Skype) to contact us.
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